1. Promise
What has the organization told participants, members, speakers, sponsors, clients, or leadership it will provide?
From promise to proof
Accessibility Traceability™ for events
A framework for finding where an accessibility commitment holds, where it disappears, and what must be verified before participants arrive.
A commitment is not complete because it appears in the plan.
Accessibility Traceability™ is Rolling With Keke’s framework for following one accessibility commitment across the event system—from the promise made through the evidence left after delivery.
It shows where access is documented, who owns it, what a supplier agreed to do, what was verified, and what participants actually experienced.
The participant should not be the first person to discover that the promise did not survive the handoff.
From promise to proof
The framework follows a commitment through seven connected points:
Promise → Requirement → Ownership → Supplier → Verification → Delivery → Evidence
The sequence matters because a commitment can be present in the plan and still disappear between departments, suppliers, or live-event decisions.
The first four traceability points
These points establish what was promised and who must carry it.
2. Requirement
What specific service, condition, route, format, quantity, timing, standard, or response is necessary to keep that promise?
3. Ownership
Who coordinates the work, approves the cost, confirms the details, resolves conflict, and has authority to escalate?
4. Supplier
Which venue, hotel, transportation company, production partner, platform, caterer, interpreter, captioner, or provider must deliver a piece?
The final three traceability points
These points establish whether the commitment worked and what the organization learned.
5. Verification
What will be checked, by whom, when, under what conditions, and against what evidence before a participant relies on it?
6. Delivery
What happened in the live environment—including changes, failures, recovery, communication, and the participant’s ability to engage?
7. Evidence
What confirmation, issue record, participant feedback, supplier follow-up, and next-cycle learning remain after the room closes?
Example: accessible transportation
Promise: Accessible transportation will be available between the host hotel and venue.
Requirement and ownership: The plan identifies an appropriate wheelchair- and scooter-accessible vehicle, usable loading points, capacity, timing, dispatch details, a named event-team owner, and authority to resolve failure.
Supplier and verification: The transportation company agrees to the requirements, and the team verifies the actual vehicle, lift or ramp, securement equipment, full route, participant instructions, contact method, and backup plan.
Delivery and evidence: The participant receives equivalent, dignified service. Verification notes, dispatch records, issues, feedback, and debrief decisions inform the next event.
“The vendor said yes” is not the same as verified delivery. Traceability makes that distinction visible before the curb becomes the crisis.
What the framework is—and is not
It is a method for exposing missing ownership, loose requirements, unsupported assumptions, unverified delivery, and lessons that never reach the next planning cycle.
It is not an accessibility certification, a guarantee that every person will have the same experience, or paperwork for paperwork’s sake.
See how governance assigns authority and responsibility around each traceability point.
Questions leaders ask
What is Accessibility Traceability™?
Accessibility Traceability™ is Rolling With Keke’s framework for following a specific accessibility commitment through promise, requirement, ownership, supplier responsibility, verification, delivery, and evidence.
Is Accessibility Traceability™ an accessibility certification?
No. It does not certify an event or organization as accessible. It helps leaders see whether a commitment has the ownership, documentation, verification, and delivery structure needed to hold.
When should an event use accessibility traceability?
Use it before contracts are signed, while registration and production are being built, before live delivery, and during debrief. It is especially useful when several departments, properties, or suppliers share responsibility.
The promise is only the beginning.
Rolling With Keke™ helps organizations strengthen what happens between an accessibility commitment and the participant’s actual experience.